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Grievance Officer

Last updated 12 October 2026

If we have not resolved a complaint to your satisfaction, contact our Grievance Officer.

On this page
  1. Contact our Grievance Officer
  2. How long it takes

On this page

  1. Contact our Grievance Officer
  2. How long it takes

1. Contact our Grievance Officer

Director of Heritage Operations

Pixel Image India Private Limited

Pixel House, Lane E, North Main Road, Koregaon Park, Pune, Maharashtra 411001

grievance@vialumera.com

2. How long it takes

We acknowledge complaints within 48 hours and resolve them within one month.

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© 2026 Lumera™. Sold by Pixel Image India Private Limited, trading as Lumera.

  • CIN U72900PN2001PTC130524
  • GSTIN 27AACCP2905Q1Z2
  • Registered office: Pixel House, Lane E, North Main Road, Koregaon Park, Pune, Maharashtra 411001

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