Legal
Cookie Policy
Last updated — not yet published
This policy explains how this website uses cookies and how you can manage them.
This page is being finalised. The full wording will be published here before tours open to the public.
1. What cookies are
The wording of this section is being finalised.
2. Cookies we use
We use no advertising or analytics cookies. These are the only things this website stores on your device:
| Name | Purpose | How long it lasts | Type |
|---|---|---|---|
| lumera.device.v1 | Remembers the booking made or found on this device, so My Bookings can open it (booking ID and the contact used, never your tickets). | Until the day after your tour, or until you choose Forget this device | Essential (local storage) |
| lumera.consent.v1 | Remembers your cookie choice, so we do not ask again on every visit. | 12 months, or until you change it with Cookie settings | Essential (local storage) |
| heritage.booking.v1 | Keeps the booking you are making while you move between steps. | Until you close the browser tab | Essential (session storage) |
| heritage.manage.v1 | Keeps the booking you have looked up while you change or cancel it. | Until you close the browser tab | Essential (session storage) |
| lumera.panel.pending.v1 | Remembers a booking waiting for payment, so trying again never books twice. | Until you close the browser tab | Essential (session storage) |
| lumera.panel.cancelled.v1 | Shows the result of a cancellation you have just made. | Until you close the browser tab | Essential (session storage) |
| Razorpay | Our payment provider sets its own cookies while you pay, to process the payment securely. | Set by Razorpay | Essential (third party, during payment only) |
3. Managing cookies
The wording of this section is being finalised.
When you first visit, we ask whether you accept optional cookies or want essential ones only. You can change your choice at any time with Cookie settings at the bottom of every page.
4. Changes to this policy
The wording of this section is being finalised.